Business English – Apologizing


listen to audio

I’m sorry.

I made a mistake.

Please accept my apologies.

I’m sorry. I didn’t mean to . . .

(I’m) sorry. I didn’t realize that . . . .

 

That’s okay.

 

No problem.

Prefacing bad news

I’m sorry (I have) to tell you this, but . . .

I hate to tell you this, but . . .

I don’t know how to tell you this, but . . .

I have some bad news.

(Formal) written apologies

We regret to inform you that . . .

Regretfully, . . .

Unfortunately, . . .

source

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s